Support
Frequently Asked Questions
Answers to the questions independent professionals ask us most often about how French Wealth Argent connects, secures, and reports on multi-exchange portfolios.
What exactly does French Wealth Argent do?
French Wealth Argent connects to your exchange and custodian accounts and consolidates holdings, positions, and activity into a single view. It is built for professionals who manage capital across several venues and need one coherent picture instead of switching between platforms.
Which exchanges and platforms can I connect?
French Wealth Argent supports connections to a range of major exchanges and brokerage platforms via read-only API access. The specific list of supported venues depends on your plan and is provided during onboarding, since coverage is expanded on an ongoing basis.
Does French Wealth Argent ever have the ability to trade or move funds?
No. Every connection is established with read-only permissions where the exchange or platform supports it. French Wealth Argent is designed for visibility and analysis, not for executing trades or withdrawals on your behalf.
How is my account data kept secure?
Credentials and API keys are handled through encrypted storage, and access to connected accounts is limited to what is required to read balances and activity. We recommend using API keys with the narrowest permission scope your exchange allows.
How long does it take to set up an integration?
Most accounts can be connected within a few minutes once you have generated the appropriate API credentials from your exchange. More complex setups involving several custodians or legacy platforms may take longer and our team can guide you through it.
Can I use French Wealth Argent if I only trade on a single exchange?
Yes, though the platform is primarily designed for professionals managing positions across multiple venues. Single-exchange users still benefit from consolidated reporting, historical tracking, and the same analytical tools.
Is French Wealth Argent suitable for teams, or only individual users?
French Wealth Argent is used by both independent professionals and small teams. Depending on your plan, you can grant additional users access to shared views while keeping account-level credentials restricted to designated administrators.
What happens if an exchange changes its API or goes offline?
When a connected platform updates its API or experiences downtime, the affected data feed may be temporarily delayed or unavailable. We monitor integrations and update connections as providers change their systems, and we notify affected accounts when action is needed.
Can I export my portfolio data?
Yes. Consolidated positions, activity history, and reports can be exported for your own record-keeping, tax preparation, or use with third-party tools, subject to the export options included in your plan.
Do you offer a trial before committing to a plan?
Availability of trial access depends on current plans and offers. Visit our contact page or reach out directly to confirm what is currently available and to discuss which tier fits your setup.
How do I disconnect an account or close mine entirely?
Individual exchange connections can be removed at any time from your account settings, which revokes French Wealth Argent's read access immediately. To close your account entirely, contact our support team and we will confirm the process and any data retention details that apply.
Still have questions?
If you didn't find what you were looking for, our team is glad to walk through your specific setup and answer any remaining questions before you get started.